Receptionist/Telephone operator  (m/f)

The Embassy of Belgium in London is hiring a customer friendly, full-time employee to join its locally hired consular team and will at the same time be constituting a recruitment pool.

The initial contract will run for 12 months, renewable.

Application Deadline: 08.05.22

Job Description:

ü  Welcome the visitors and ask them about the purpose of their visit

ü  Provide initial information

ü  Receive or issue, if necessary, the basic documents

ü  Register the arrivals and departures of visitors and provide them with badges

ü  Direct/guide the visitors to the adequate rooms

ü  Process taxi courier requests

ü  Sign deliveries, warn and/or transmit them to the addressees

ü  Answer calls and ask about the purpose of the call

ü  Provide initial information by phone

ü  Transfer the calls to the persons concerned or, in case of an absence, to another employee

ü  Record a message accurately

ü  Update the telephone list of contacts of the post in Brussels, partner organisations, embassy staff, …)

ü  Switch on or off the telephone system or the answering machine

ü  Handling incoming & outgoing mail

Salary scale:

Gross salary 2.260,00 £; London weighting £290, lunch allowance £66.

Profile:

• Proficient oral and written knowledge of English and one of the Belgian national languages (Dutch or French). Basic knowledge of the other national language (Dutch or French)

• ·       Excellent communication skills;
• ·       Proficient with Microsoft Word, Excel, Outlook, Power Point and online meeting platforms;
• ·       Previous experience considered a bonus;
• ·       Candidates have to submit proof of (pre)settled status in the UK.

How to apply:

1.       Send your complete CV and a detailed motivation letter by email only to rene.peeters@diplobel.fed.be

2.       Not later than 08.05.22

3.       Subject line: CANDIDACY Receptionist/Telephone operator  

4.       The selection of the candidates will be done in a first phase on the basis of the submitted application file. The most suitable candidates will be invited for an interview on a date to be determined later.